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Privacy Policy

Privacy Policy for Personal Data

In order to protect your personal data, Zarin website is committed to ensuring the highest level of protection for your personal data in accordance with Saudi regulations applied to the protection of personal data.

Who is responsible for processing my personal data?

The controller is the company that determines for what purpose and how your personal data is used. Personal data collected on the Zareen website.

Why is my personal data collected?

Your personal data is mainly used for the following purposes:

Order management and customer relations

We need the information of interest to you to manage your orders and the consequences thereof (for example, deliveries, invoicing, accounting and, in particular, customer account management, customer relationship follow-up such as satisfaction surveys, complaints management, after-sales service, selection of customers to carry out studies, surveys and product tests).

What personal data is collected about me?

What kind of data?

Name, email address, contact number, place of residence, address, password, phone number, IP address, contact information, order history, preferences and interests, delivery, and claims. Whether data is mandatory or optional during collection is indicated with an asterisk. Some data is collected automatically due to your actions on the Site.

Also, to complete the purchase process properly, we may ask you for your credit card number, your bank account number if necessary, and in some cases we may ask you for proof of your identity.


To begin with, you can certainly visit and browse the site without providing any personal information or identifying yourself. However, if you register and open a new account on the Zareen website, we will ask you for some personal information necessary to complete your registration properly on the one hand, and to help us provide you with the maximum degree of satisfaction. Privacy while shopping from our store on the other hand

What communications am I likely to receive?

Electronic service messages

After receiving your order, you will receive several emails to enable you to track your order (order confirmation, information about the delivery of your package, etc.). These service messages are necessary for the correct execution of the orders and services you have requested. Receipt of this information is not related to the choice you may have expressed to receive newsletters and commercial offers.

Pay your orders

When you pay on your payments are secure. Zarin website does not collect your payment data, but all private banking details are collected only by our approved payment service provider to ensure a secure payment process.


Zareen may, based on the results of the examination carried out on orders, take security measures, in particular it may request additional supporting documents. These measures will have the effect of suspending the execution of the order or canceling it if the result of the analysis does not guarantee the security of the order.

Zareen website also provides the advantage of safe and reliable use to maintain the confidentiality of your data and personal information, as they are stored on computers that are not connected to the Internet, and are only viewed by the few authorized people who are committed to maintaining the confidentiality and privacy of the information. (ssl)

We note that we do not save any personal information on any server of the site after completing the purchase process.

When any change occurs to any of your data, please be quick to update it, whether through your personal account, or by contacting customer service. To cancel the account, you must contact customer service. We are committed to preserving some records for a period of no less than 5 years after closing the account.

Personalize online advertising (targeted advertising)

We may use data that does not directly identify you (technical identifiers or socio-demographic data) to tailor the ads you show on our website or those of our partners. Your data may be shared with browsing data and other information collected in connection with our partner relationships, and pseudonymization created prior to use, such as age range or gender for the purposes of creating your user profile and associated centers of interests through which advertisements will be displayed on your behalf. About advertisers.

Sharing customer data

We may pass your name and address to a third party in order to deliver the product to you (for example to a carrier), to assist us in collecting payments from you, to analyze data and to provide us with marketing information or customer service assistance. We may share information with third parties for the purposes of fraud protection and credit risk reduction.


After creating your account, and if you have accepted to receive our newsletter, you will be able to receive information and offers from Zareen by electronic communication. These newsletters allow you to keep up to date with our news and offers that you can take advantage of, on products similar to those you have already ordered or viewed on our website. We measure the open rate of our emails in order to tailor them to your needs.

Product Alerts

We can provide email alerts to inform you of availability. These alerts keep you informed of the upcoming availability of the product you are interested in. Signing up to receive alerts is done by clicking on the “Notify me of product availability” button.

On what legal basis and for how long will my personal data be processed?

The processing of your personal data is justified on different grounds (legal basis) depending on the use we make of the personal data.

Personalize our services and the messages we send to you

Your data allows us to improve and personalize the services we provide and the communications we send to you. For example, we can send you personalized emails or recommend products similar to those you have previously purchased or consulted that match your interests.

Update our privacy policy

This Privacy Policy may be updated periodically. Any changes will be effective immediately from the posting of the new Privacy Policy on However, we use your personal data in accordance with the policy in force at the time of submission of the data. We will notify you of any material changes to our Privacy Policy and seek your consent if necessary and if doing so affects the purpose of collecting your personal data. In order to comply with current regulations regarding the protection of personal data at all times, this Privacy Policy is reviewed annually by our Services.

Applicable law and jurisdiction

This privacy policy regarding the protection of your personal data is subject to Saudi law, and any dispute arising from or in connection with it will be subject to the Saudi judiciary and courts.

We do not store credit card data

We may need to collect your information if you want to register a purchase order for a commodity from our website. We collect data for another crisis to secure any potential demands that may appear later and to provide you with the services available to us here. With your consent, we may contact you by e-mail to show you details of other products and services. If you prefer not to receive any marketing communications from us you can unsubscribe at any time.

What are cookies and do we use them?

Cookies are small files that a site transfers to your device's hard drive, which enables the site to recognize you the next time you visit.

Cookies will not be transferred to your device unless you allow this.

These files are used to identify the customer, complete purchases, save information related to your interests to provide you with a more personalized shopping experience, and secure information for the site, such as the number of visits, to name a few.

We send a session cookie to your computer if you log in to the Zareen website.

Session cookies allow us to:

  If you visit multiple pages during the same browsing session without having to re-enter your login information multiple times.

Whenever you log out of your browser or close your browser, session cookies are deleted.

You may reset your browser to notify you when you receive a cookie or to refuse cookies generally. Most browsers provide information on how to reset in the Help section of the toolbar. Please note that if you reject the use of cookies, you will not be able to log in to the Zareen website.

Information generated by cookies and web beacons on this site, including your IP address and the display of advertising formats from Google, may be passed to Google users. Google will not associate your IP address with any other data it holds for you.

You can also cancel the data generated by cookies when you use the website (including your IP address) at any time by downloading and installing the browser plug.

Contact us

If you have any questions regarding the privacy terms, we are happy to contact us